Partner Support

The Trove Partner Support team is available to support Partners to access services and make the best use of Trove.  We encourage you to contact us if you have any questions or concerns. As Trove Collaborative Services is an initiative of the National Library of Australia, we will respond in accordance with the NLA Service Charter.

Contact us

If you have a general enquiry, the best way to reach us is through our Trove Partner Support general enquiry form.

Submit a request to 

Report a technical issue

If you want to report a problem or technical issue with any of our Trove Partner Services, please contact Trove Support.

If you find something in Trove is not quite working as you'd expect, we recommend checking our page on known IT issues to see if the technical team is already working on it. The Trove system updates page also shares recent fixes and release notes on updates to the Trove system and includes a list of frequently asked questions that we update regularly.

Provide feedback

We welcome your feedback and suggestions to improve our services.  Please provide comments via our feedback form.

Promote your organisation

Get in touch with us if you are interested in promoting your organisation, collections and content on the Trove website or through our monthly Treasures eNews.

Subscribe to our Trove Collaborative Services email list

Join our Trove Collaborative Services email list to keep up to date with service developments, events, and development opportunities.

To subscribe to the Trove Collaborative Services email list send a message to from the address you want to subscribe to the list.  In the subject line of your message include:

subscribe trovecollaborativeservices-l  yourfirstname yourlastname.

Leave the body of the message blank.

Connect with local community or special interest groups

Find a local community or special interest group in your state.