1994-05-23, English, Article, Journal or magazine article edition: Sending store traffic to your competition. Richter, Allan

User activity

Share to:
 
Bookmark: http://trove.nla.gov.au/version/110611751
Physical Description
  • Magazine/​Journal article
Published
  • United Business Media LLC, 1994 May 23
Language
  • English

Edition details

Title
  • Sending store traffic to your competition.
Appears In
  • Computer Retail Week, v4, no.n63, 1994 May 23, p95(2) (ISSN: 1066-7598)
Author
  • Richter, Allan
Published
  • United Business Media LLC, 1994 May 23
Physical Description
  • Magazine/​Journal article
Subjects
Target Audience
  • Trade
Summary
  • Staff on the sales floor, not possessing the same competitive spirit that resides in computer-retail executive offices and public relations departments, often refer customers to competitors when the product in question is not available from the first retailer. Computer salespeople are often willing to refer customers to a competitor when they cannot meet their needs, but executives do not approve of this practice. Gary Richard, president of Northeast consumer electronics retailer PC Richard &​ Son Inc in Hauppauge, NY, says giving such information does not benefit business in any way, since the consumer is likely to buy all their needs from the store to which they are referred. Richard goes on to say that the referring store could be viewed unfavorably if the customers goes to the competitor and has a bad experience.
Language
  • English
Database
  • Gale General OneFile
Identifier
  • 15546239

Get this edition

Published in

Some editions of the publication "Computer retail week" are available from these libraries. The edition containing this article ( v4, n63, 1994 May 23, p95(2) ) may not be available:

  • Set up My libraries

    How do I set up "My libraries"?

    In order to set up a list of libraries that you have access to, you must first login or sign up. Then set up a personal list of libraries from your profile page by clicking on your user name at the top right of any screen.

  • All (3)
  • NSW (1)
  • QLD (1)
  • WA (1)
None of your libraries hold this item.

These 3 locations in All:

Library Access Call number(s) Formats held Language
Edith Cowan University. Edith Cowan University Library. Open to the public Periodical; Journal, magazine, other English
Griffith University. Griffith University Library. Open to the public .b15726058; Electronic Resource : Publ. may restrict Doc. Del. Periodical; Journal, magazine, other English
Southern Cross University. University Library Lismore. Open to the public Electronic resource - Check catalogue for holdings Periodical; Journal, magazine, other English
Show 0 more libraries...
None of your libraries hold this item.

This single location in New South Wales:

Library Access Call number(s) Formats held Language
Southern Cross University. University Library Lismore. Open to the public Electronic resource - Check catalogue for holdings Periodical; Journal, magazine, other English
Show 0 more libraries...
None of your libraries hold this item.

This single location in Queensland:

Library Access Call number(s) Formats held Language
Griffith University. Griffith University Library. Open to the public .b15726058; Electronic Resource : Publ. may restrict Doc. Del. Periodical; Journal, magazine, other English
Show 0 more libraries...
None of your libraries hold this item.
None of your libraries hold this item.
None of your libraries hold this item.
None of your libraries hold this item.

User activity


e.g. test cricket, Perth (WA), "Parkes, Henry"

Separate different tags with a comma. To include a comma in your tag, surround the tag with double quotes.

Be the first to add a tag for this edition

Be the first to add this to a list

Comments and reviews

What are comments? Add a comment

No user comments or reviews for this version

Add a comment