English, Article edition: INFORMAL COMMUNICATION SUPPORT MEDIA FOR ENCOURAGING KNOWLEDGE-SHARING AND CREATION IN A COMMUNITY KAZUSHI NISHIMOTO; KAN MATSUDA

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Bookmark: http://trove.nla.gov.au/version/82179
Physical Description
  • article
Language
  • English

Edition details

Title
  • INFORMAL COMMUNICATION SUPPORT MEDIA FOR ENCOURAGING KNOWLEDGE-SHARING AND CREATION IN A COMMUNITY
Author
  • KAZUSHI NISHIMOTO
  • KAN MATSUDA
Physical Description
  • article
Notes
  • In this paper, we propose a new approach to support information-sharing and activation of human networks in an organization. In this approach, someone who wants to know about something displays "what I want to know" on a large screen in a public space to let other people see it. This allows other people near the display to find out what he/​she is interested in. If a person who knows about that sees the display by chance, they can talk about it on the spot in a face-to-face manner. Thus, smooth information-sharing can be achieved through spontaneous informal communications, and "know-who" knowledge is gradually accumulated. Based on experiments using a prototype system, we confirmed that this approach is effective for information-sharing and activating human networks.
  • Knowledge-sharing, knowledge creation, human network, informal communication, adventitious encounters, benefit principle
  • RePEc:wsi:ijitdm:v:06:y:2007:i:03:p:411-426
Language
  • English
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