English, Article, Journal or magazine article edition: Global indexes for the evaluation of university teaching Giovanna NICOLINI; Francesca DE BATTISTI

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Bookmark: http://trove.nla.gov.au/version/58559
Physical Description
  • preprint
Language
  • English

Edition details

Title
  • Global indexes for the evaluation of university teaching
Author
  • Giovanna NICOLINI
  • Francesca DE BATTISTI
Physical Description
  • preprint
Notes
  • In this paper we propose a set of overall indexes for measuring quality and satisfaction of a University Degree Course. These indexes are given by a linear combination of partial indexes according to the "Formative Model", like SERVQUAL or SERVPERF. The differences among them are due to unlike measure getting for the partial indexes and to different weighting
  • RePEc:mil:wpdepa:2004-15
Language
  • English
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