1987-09-01, English, Article, Journal or magazine article, Photograph edition: Reader's Digest ends customer-service woes by using 'paper-based' electronic-mail service. (Special report: electronic messaging)

User activity

Share to:
 
Bookmark: http://trove.nla.gov.au/version/60911562
Physical Description
  • photograph
  • Magazine/​Journal article
Published
  • NP Communications, LLC, 1987 Sept
Language
  • English

Edition details

Title
  • Reader's Digest ends customer-service woes by using 'paper-based' electronic-mail service. (Special report: electronic messaging)
Also Titled
  • Reader's Digest ends customer-service woes by using 'paper-based' electronic-mail service.
Appears In
  • Communications News, v24, no.n9, 1987 Sept, p38(2) (ISSN: 0010-3632)
Published
  • NP Communications, LLC, 1987 Sept
Physical Description
  • photograph
  • Magazine/​Journal article
Subjects
Target Audience
  • Trade
Summary
  • Reader's Digest Association publishes the 'Reader's Digest' every month, in 15 languages for millions of international customers. The firm uses direct mail for communications with customers; there is no store front. Five to six million acknowledgments are sent each year mainly through computer generated letters. Electronic mail has become the best tool for fast communication. Churchill Communications Corp assists Reader's Digest with a paper-based, multi-vendor system that allows a choice of E-mail services, overnight delivery when necessary, access to new and competitive vendors, and high volume discounts. Text is stored in the publisher's word processing system and transmitted to Churchill. Overall productivity has increased. The cost of customer communications has been reduced by more than half with the E-mail system.
Notes
  • photograph
Language
  • English
Database
  • Gale Academic OneFile
  • Gale General OneFile
  • Gale Expanded Academic
Identifier
  • 6006318

Get this edition

Published in

Some editions of the publication "Communications news" are available from these libraries. The edition containing this article ( v24, n9, 1987 Sept, p38(2) ) may not be available:

None of your libraries hold this item.

These 9 locations in All:

Library Access Call number(s) Formats held Language
CAVAL. CARM Centre. May not be open to the public brn.290191; Held; Vol. 24, no. 1 - v. 30, no. 11; Jan. 1987 - Nov. 1993; Inc. Periodical; Journal, magazine, other English
Charles Sturt University. CSU Library - Electronic Resources (shared). Open to the public 000856660; Full Text Available; ABI/INFORM - Available from 1992 until 2009 Periodical; Journal, magazine, other English
CSIRO. Library Services. Not open to the public 375058; Online access. Available for document delivery. Restrictions apply.; Vol. 29 (1992)-v. 46, no. 3 (2009) Periodical; Journal, magazine, other English
Griffith University. Griffith University Library. Open to the public .b13559904; Electronic Resource : Publ. may restrict Doc. Del. Periodical; Journal, magazine, other English
National Library of Australia. Open to the public Sef 380.3 COM; Vol. 5,no. 3-v.33,no.7; Mar. 1968-July 1996 Periodical; Journal, magazine, other English
Southern Cross University. University Library Lismore. Open to the public Electronic resource - Check catalogue for holdings Periodical; Journal, magazine, other English
University of Wollongong. University of Wollongong Library. Open to the public S 621.38/32 V.28 1991- V.31 1994 INCOMPLETE Periodical; Journal, magazine, other English
Western Sydney University. Campbelltown Campus Library. Open to the public 408378; BPO Periodical; Journal, magazine, other English
Western Sydney University. Penrith Campus Library. Open to the public Online version Periodical; Journal, magazine, other English
Show 0 more libraries...

This single location in Australian Capital Territory:

Library Access Call number(s) Formats held Language
National Library of Australia. Open to the public Sef 380.3 COM; Vol. 5,no. 3-v.33,no.7; Mar. 1968-July 1996 Periodical; Journal, magazine, other English
Show 0 more libraries...

These 5 locations in New South Wales:

Library Access Call number(s) Formats held Language
Charles Sturt University. CSU Library - Electronic Resources (shared). Open to the public 000856660; Full Text Available; ABI/INFORM - Available from 1992 until 2009 Periodical; Journal, magazine, other English
Southern Cross University. University Library Lismore. Open to the public Electronic resource - Check catalogue for holdings Periodical; Journal, magazine, other English
University of Wollongong. University of Wollongong Library. Open to the public S 621.38/32 V.28 1991- V.31 1994 INCOMPLETE Periodical; Journal, magazine, other English
Western Sydney University. Campbelltown Campus Library. Open to the public 408378; BPO Periodical; Journal, magazine, other English
Western Sydney University. Penrith Campus Library. Open to the public Online version Periodical; Journal, magazine, other English
Show 0 more libraries...
None of your libraries hold this item.

This single location in Queensland:

Library Access Call number(s) Formats held Language
Griffith University. Griffith University Library. Open to the public .b13559904; Electronic Resource : Publ. may restrict Doc. Del. Periodical; Journal, magazine, other English
Show 0 more libraries...
None of your libraries hold this item.
None of your libraries hold this item.

These 2 locations in Victoria:

Library Access Call number(s) Formats held Language
CAVAL. CARM Centre. May not be open to the public brn.290191; Held; Vol. 24, no. 1 - v. 30, no. 11; Jan. 1987 - Nov. 1993; Inc. Periodical; Journal, magazine, other English
CSIRO. Library Services. Not open to the public 375058; Online access. Available for document delivery. Restrictions apply.; Vol. 29 (1992)-v. 46, no. 3 (2009) Periodical; Journal, magazine, other English
Show 0 more libraries...
None of your libraries hold this item.

Other suppliers

User activity


e.g. test cricket, Perth (WA), "Parkes, Henry"

Separate different tags with a comma. To include a comma in your tag, surround the tag with double quotes.

Be the first to add a tag for this edition

Be the first to add this to a list

Comments and reviews

What are comments? Add a comment

No user comments or reviews for this version

Add a comment