Measuring efficiency of a hierarchical organization with fuzzy DEA method
The paper analyses how the data envelopment analysis (DEA) and fuzzy set theory can be used to measure and evaluate the efficiency of a hierarchical system with n decision making units and a coordinating unit. It is presented a model for determining the of activity levels of decision making units so as to achieve both fuzzy objectives of achieving global target levels of coordination unit on the inputs and outputs and individual target levels of decision making units, and then some methods to resolve fuzzy models are proposed.
fuzzy DEA, policy making in multi-level organisations, efficiency analysis
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