The research was conducted with the aim to develop a customizable, user-centred method for formative usability evaluation of such systems. The method can be used for usability evaluation of Web-based learning system during its development stages, from screen-based prototypes to near completion. At the heart of the method is a set of empirically-validated usability factors and a set of contingent rules that allow the customization of these factors for different users and context of usage
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