English, Article edition: WHAT CHARACTERIZES SUCCESSFUL IT PROJECTS JAN TERJE KARLSEN; JEANETTE ANDERSEN; LIVE S. BIRKELY; ...

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Physical Description
  • article
Language
  • English

Edition details

Title
  • WHAT CHARACTERIZES SUCCESSFUL IT PROJECTS
Author
  • JAN TERJE KARLSEN
  • JEANETTE ANDERSEN
  • LIVE S. BIRKELY
  • ELISE ÃDEGÃ…RD
Physical Description
  • article
Notes
  • This paper presents empirical research aimed at studying what characterizes successful information technology (IT) projects. There are often doubts about what characterizes project success and who actually defines it. In this paper, we have reviewed the literature and present significant contributions to the discussion of what characterizes successful IT projects. Furthermore, a survey was conducted in Norway to collect data on successful IT projects. Research results show that the five most important success criteria are: (1) the IT system works as expected and solves the problems, (2) satisfied users, (3) the IT system has high reliability, (4) the solution contributes to improved efficiency and competitive power, and (5) the IT system realizes strategic, tactical and operational objectives.
  • IT projects, project management, success criteria, project evaluation, survey
  • RePEc:wsi:ijitdm:v:04:y:2005:i:04:p:525-540
Language
  • English
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