English, Article edition: Forward performance measurement and management integrated frameworks Paolo Taticchi; Kashi R. Balachandran

User activity

Share to:
 
Bookmark: http://trove.nla.gov.au/version/29963
Physical Description
  • article
Language
  • English

Edition details

Title
  • Forward performance measurement and management integrated frameworks
Author
  • Paolo Taticchi
  • Kashi R. Balachandran
Physical Description
  • article
Notes
  • Purpose – In recent years, performance measurement and management (PMM) has received much attention from researchers and practitioners. Despite the growing use of PMM systems, companies experience difficulty in implementing such systems, with consequent risk of partial benefits or total goal failure. The literature on PMM is quite vast, but only few of the models address the problem in its entirety, while many other works focus on specific issues related to PMM. The purpose of this paper is to analyze the state of the art of PMM models and propose an integrated framework as a base for performance measurement and management design. Design/​methodology/​approach – The evolution of the literature on PMM models and frameworks is highlighted starting from the development of the last twenty years. Further, the characteristics raised in the literature are merged so as to identify the milestones of an integrated performance measurement and management system. Based on it, an integrated framework is proposed as a base for a cohesive PMM design. Findings – The framework integrates five systems: a performance system, a cost system, a capability evaluation system, a benchmarking system and a planning system. Research limitations/​implications – Though the proposed framework is a starting point for performance measurement and management design, it provides important guidelines for successful implementations of PMM initiatives inside companies. Practical implications – The paper elaborates on the findings in the literature through a review and explores how the framework proposed might be implemented and improved. Originality/​value – The framework is based on the belief that PMM study requires an intensive and deep comprehension of the business in focus, which begins with a complete analysis of all the key activities in the company and their related drivers. Accordingly, the framework proposed starts with a defining “which” information should be analyzed, “how” they should be processed and “how” they should be integrated for generating valuable information to facilitate managers' decision-making processes.
  • Performance management, Performance measurement (quality)
  • RePEc:eme:ijaipp:v:16:y:2008:i:2:p:140-154
Language
  • English
Contributed by
OAIster

Get this edition

  • Set up My libraries

    How do I set up "My libraries"?

    In order to set up a list of libraries that you have access to, you must first login or sign up. Then set up a personal list of libraries from your profile page by clicking on your user name at the top right of any screen.

  • All (1)
  • Unknown (1)
None of your libraries hold this item.
None of your libraries hold this item.
None of your libraries hold this item.
None of your libraries hold this item.
None of your libraries hold this item.
None of your libraries hold this item.
None of your libraries hold this item.
None of your libraries hold this item.

User activity


e.g. test cricket, Perth (WA), "Parkes, Henry"

Separate different tags with a comma. To include a comma in your tag, surround the tag with double quotes.

Be the first to add a tag for this edition

Be the first to add this to a list

Comments and reviews

What are comments? Add a comment

No user comments or reviews for this version

Add a comment