2011-2012, English, Published edition: [Collection of brochures, leaflets and posters issued by the New South Wales Health Care Complaints Commission during 2011 and 2012].

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Bookmark: http://trove.nla.gov.au/version/203752004
Physical Description
  • 3 brochures, 7 leaflets, 2 posters : illustrations, ; 30 cm.
Published
  • Sydney, NSW Health Care Complaints Commission, 2011-2012.
Language
  • English

Edition details

Title
  • [Collection of brochures, leaflets and posters issued by the New South Wales Health Care Complaints Commission during 2011 and 2012].
Other Creators
  • New South Wales. Health Care Complaints Commission (issuing body)
Published
  • Sydney, NSW Health Care Complaints Commission, 2011-2012.
Content Types
  • text
  • still image
Carrier Types
  • volume
Physical Description
  • 3 brochures, 7 leaflets, 2 posters : illustrations, ; 30 cm.
Subjects
Summary
  • "The Health Care Complaints Commission is an independent body that deals with complaints about health service providers in NSW. It recieves complaints about individual health practitioners, nurses and dentists, massage therapists or consellors; as well as complaints about health organisations, such as hospitals, medical centres or practices. The powers of the Commission are set out in the Health Care Complaints Act"--Assessing Complaints.
Contents
  • Assisting you to resolve your complaint (Revised June 2011)
  • Concerned about your health care? (July 2012)
  • Resolve concerns about your health care (July 2012)
  • Assessing complaints (July 2012)
  • Assessing complaints (November 2012)
  • Referral to a health professional Council (August 2012)
  • Referral for local resolution (July 2012)
  • Referral to the Resolution Service (November 2012)
  • Instigating complaints (July 2012)
  • Information about the referral of a complaint to the Director of Proceedings (June 2012)
  • Code of Conduct for unregistered health practitioners (poster)
  • Concerned about your health care? Let us know (poster).
Notes
  • Title supplied by cataloguer.
Language
  • English
Dewey Number
  • 353.609944
Libraries Australia ID
Contributed by
Libraries Australia

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