English, Article, Journal or magazine article edition: Customer Discrimination and Employment Outcomes for Minority Workers H. J. Holzer; K. R. Ihlanfeldt

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Bookmark: http://trove.nla.gov.au/version/189086
Physical Description
  • preprint
Language
  • English

Edition details

Title
  • Customer Discrimination and Employment Outcomes for Minority Workers
Author
  • H. J. Holzer
  • K. R. Ihlanfeldt
Physical Description
  • preprint
Notes
  • In this paper we investigate the effects of consumer discrimination on the employment and earnings of minorities, particularly blacks. We do so using data from a new survey of employers in four large metropolitan areas in the United States. Our results show that the racial composition of an establishment’s customers has sizable effects on the race of who gets hired, particularly in jobs that involve direct contact with customers. Although we find evidence of customer discrimination in both predominantly white and black establishments, the net effect of such discrimination appears to be some reduction in overall labor demand and wages for blacks. Evidence is also presented which suggests that the role of customer discrimination may be growing more important over time.
  • RePEc:wop:wispod:1122-97
Language
  • English
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