"The Independent Pricing and Regulatory Tribunal of NSW (IPART) monitors and reports annually on the performance of the NSW metropolitan retail and bulk water utilities. For 2010/11 we have compared: The performance of the 2 major metropolitan retail utilities – Sydney Water Corporation (Sydney Water) and Hunter Water Corporation (Hunter Water) – against the water quality requirements, service standards and other requirements set out in their operating licences. The performance of these utilities plus the 2 other metropolitan retail water utilities – Gosford City Council (Gosford Council) and Wyong Shire Council (Wyong Council) against the National Water Initiative (NWI) indicators. The actual expenditure, sales and revenue performance of these 4 retail water utilities and the 2 major bulk water suppliers – Sydney Catchment Authority and State Water Corporation (State Water) - against the forecasts we used in making our price determinations for each utility, and their progress in implementing the major capital projects we allowed for in these determinations."--Executive summary.
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