A Process View of Organisations: Procedural Analysis
One of the most popular topic in the organisation and management during the last 15 years has been the subject of business processes. The present paper presents fundamentals of the theory of procedural analysis. Procedural analysis is an organisation improvement method elaborated at Tallinn University of Technology in 1972–1974, the main content of which is the modelling and improvement of the organisational processes. Procedural analysis is a general methodology, theory and methods for a systematic treatment of processes in all organisations. The method is based on the general system theory and functional approach. It means that organisation’s performance is discussed as a system of functions and business processes are discussed in relationship with organisation’s functions. An outcome of using the method is a system of procedural rules, which is a graphic-verbal model of organisation’s performance. Discussion of organisational processes with the method of procedural analysis is a part of the organisation theory. Without analysing processes it is not possible to have a complete organisation theory.
system, function, organisation’s performance, business process, modelling, procedure, procedural rule, process parameters, organisation theory
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