Changes in the Concept of and Approaches to Work Satisfaction
TThe paper reviews the main changes in the concept of work satisfaction in organization theory and management practice in the last century. It particularly focuses on developments in Estonia. The author contrasts dualist and integrated concepts of employees and organizations. Most of the empirical studies focus on hedonistic individuals and ignore the social construction of identities (Shamir 1991). In such psychological framework, the dilemmas of attitude-behaviour and satisfaction-performance can not be solved. Although the role of integrated approaches is increasing (especially in theories on organizational culture and identity), the psychological paradigm still dominates, especially in the practice of traditional hierarchical organizations. The paper describes a theoretical and an empirical typology of work satisfaction, based on social (organizational) and psychological (motivational) dimensions. They were developed in Estonia in the 1970s. These typologies reveal the role of satisfaction in regulation of work activities. The author relies on social and psychological dimensions of leadership and designs a new typology of leadership styles.
work motivation and activity, typology of satisfaction, psychological and sociological approaches, work and organizational design, employee participation
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