Research on Evaluation Model of Organisational Knowledge Assets
Ling Ling Zhang
Nowadays, valuation and measurement of knowledge assets has become a challenging problem for many organisations. This paper first introduces the concept of knowledge assets and presents some evaluation models of knowledge assets. Then, based on the methodology of the balanced scorecard, this paper proposes an index system which comprises quantitative indices and qualitative indices and financial indices and non-financial indices which are weighted by the analytical hierarchy process method to evaluate organisational knowledge assets. Thus, the status of organisational knowledge assets management can be estimated by a final score calculated by efficacy coefficient method and professional evaluation method in the model. At last, the paper gives a case study for this model's application. It is hoped that the information accrued from the case study, together with the evaluation model, will help to pave the way for organisations to evaluate their knowledge assets.
Knowledge assets, balanced scorecard, index system, evaluation model, case study
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