English, Article edition: Knowledge-Based Customisation and Management of E-Survey C. F. Cheung; K. F. Chu

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Physical Description
  • article
Language
  • English

Edition details

Title
  • Knowledge-Based Customisation and Management of E-Survey
Author
  • C. F. Cheung
  • K. F. Chu
Physical Description
  • article
Notes
  • Many organisations have their own methods for survey activities. It is difficult to design questionnaires, which is considered to be a time-consuming processes for conducting a survey. Due to ineffective sharing and the retention of knowledge, organisations spend much time and effort to study past cases and previous know-how for conducting the survey. As a result, this paper presents a knowledge-based system approach for the customisation and the management of E-survey activities. A prototype knowledge-based survey system is built and the capability of the system is demonstrated through a successful trial implementation in a manufacturing enterprise.
  • Case-based reasoning, customisation, electronic business, e-survey, knowledge-based system, knowledge management
  • RePEc:wsi:jikmxx:v:05:y:2006:i:01:p:81-96
Language
  • English
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