REVIEW OF LONG-TERM WARRANTY POLICIES Rahman, Anisur; Chattopadhyay, Gopinath; Gongyun Zhao

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Authors
Rahman, Anisur ; Chattopadhyay, Gopinath ; Gongyun Zhao
Subjects
Science, Environment, Engineering and Technology; Warranty Cost Models; 290502
Summary
A large number of products are now being sold with long-term warranty policies. This is mainly due to fierce competition in the market and customer demand. Offering long term warranty results in additional complexities in estimating costs associated with warranty servicing due to the uncertainties associated with usage, preventive maintenance and warranty servicing strategies. This paper reviews various long-term warranty policies and mathematical models for estimation of warranty servicing costs.
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http://trove.nla.gov.au/work/123674
Work ID
123674

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