Understanding problem structuring methods interventions White, Leroy

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White, Leroy
Appears In
European Journal of Operational Research
Methods; Business, general; Business, international
Academic; Trade
To link to full-text access for this article, visit this link: http://dx.doi.org/10.1016/j.ejor.2009.01.066 Byline: Leroy White Keywords: Problem structuring methods; Interventions; Actor-network theory; Constructionist approaches; Sociology of scientific knowledge; Narrative analysis Abstract: This article presents a conceptual framework and methodological guide for researching and understanding OR interventions particularly problem structuring methods (PSM). The article argues that OR/PSM interventions are complex events which can not be understood by traditional approaches alone. In this paper an alternative methodology is developed, where the units of analysis are the narratives and networks produced during PSM interventions. The paper outlines the main theoretical and methodological concerns that need to be appreciated in studying PSM interventions. The paper then explores actor-network theory and narrative analysis as approaches to study them. A case study describing the use of these approaches is provided. Author Affiliation: Department of Management, University of Bristol, 8 Woodland Road, Bristol BS8 1TN, United Kingdom Article History: Received 30 November 2007; Accepted 31 January 2009
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